My JBL Headphones Keep Turning Off [Solution!]

JBL Headphones Keep Turning Off : JBL headphones are well-known for their superior build and sound quality. They have cutting-edge features that are typical of high-end headphones.

Although JBL headphones are very reliable, they do occasionally fail. One issue is headphones that shut themselves off.

If you’re not sure why your JBL headphones keep turning off, this troubleshooting guide will bring you through a step-by-step method to figure out and repair the problem.

JBL Headphones Keep Turning Off – Reasons

JBL headphones do not turn themselves on or off. There must be a reason for you to be going through this.

Here are four possible causes for your JBL headphones frequently going off.

• Drained battery
• Faulty Charger or cable
• Disrupted Bluetooth connectivity
• Software issue

Drained battery

A low battery is one of the most popular causes of JBL headphones constantly turning off.

Although most JBL over-ear headphones can last up to 20 hours on a single charge, they may die sooner if the battery has become older.

Faulty charger or cable

If your charger or cable is damaged or worn out, it may be unable to charge your JBL battery effectively.

If the charging wire is unable to charge the headphones properly, the battery charge will ultimately run out and the headphones will die.

Also read: Why are my Bluetooth Headphones Randomly Pausing Music

Disrupted Bluetooth connectivity

Wireless headphones, like your JBL headphones, are prone to pairing issues and lost Bluetooth communication.

Bluetooth pairing issues with your JBL headphones can arise for a variety of reasons, including signal loss, signal interference, or headphones and Bluetooth incompatibility.

You may notice frequent connectivity drops when using your headphones due to any of these causes. [JBL Headphones Keep Turning Off ]

Software issue

If nothing is wrong with your JBL headphones’ battery or Bluetooth connectivity, the problem is most likely due to a software error or malfunction.

Any electronic device’s software is prone to errors and problems. They will occasionally experience an unstable state.

Some faults can be fixed with a simple restart, while others may require a hard reset or a firmware upgrade.

Why JBL Headphones Keep Turning Off – Troubleshoot

Bluetooth headphones are excellent because they do deal with unattractive cables. They are, however, not without problems.

They can fail in a variety of ways, from pairing issues to Bluetooth disconnectivity.

Try the troubleshooting methods shown below to get your headphones working again.

Reset your JBL headphones

Any electronic device that is reset removes any temporary defects or problems and restarts the system.

To reset your JBL headphones, follow these steps:

By pushing the power button, you can turn off and on your JBL headphones.

Hold down the volume up and volume down buttons for 10 seconds after turning on the headphones.

When you hear a sound, release the buttons to indicate that your headphones have been reset.

After the headphones restart, you must reconnect them to your phone.

The reset technique varies slightly depending on the device.

Also read: Jabra Headphones Not Charging

If the preceding method does not work for your model, navigate to this JBL website, choose your model, and view model-specific reset instructions.

Hopefully, this quick fix will cure your issue. If the issue persists, it is most likely the result of something more serious.

All of the reasons why your JBL headphones keep shutting off are covered in this article.

Hopefully, this quick fix will cure your issue. If the issue persists, it is most likely the result of something more serious.

All of the reasons why your JBL headphones keep shutting off are covered in this article.

Replace The Charging Cable

If you’ve already tried factory resetting your JBL headphones and it didn’t work, you could double-check that your charging cord is charging the headphones properly.

To begin, check your headphones’ battery percentage.

Connecting your headphones to your phone and viewing the battery indicator will show you the battery percentage. [JBL Headphones Keep Turning Off ]

Watch the video below to learn how to do it.

Write down the battery %, then connect your charger and charge the headphones for a certain amount of time (for example, 30 minutes).

After charging the headphones for 30 minutes, check the battery percentage again. If the battery percentage hasn’t increased drastically, your current charger isn’t charging the headphones properly.

Replace your old charging cord with a JBL-compatible charging cord.

Update to latest Bluetooth version

This method is only applicable to Android users. Apple automatically updates the Bluetooth profile to the most recent version as soon as it becomes available.

Smartphones and headphones are commonly loaded with different Bluetooth versions, resulting in incompatibility.

If this is the case for you, you should update your device’s Bluetooth version to avoid compatibility and pairing issues.

You should first check to see if your phone still has any of the earlier Bluetooth versions. To do so, follow the steps mentioned below:

Navigate to Settings> About Phone> Software Info.

To enable “Developer Options,” tap on the Build Number many times.

Return to settings, and you’ll find “Developer Options” directly below “About Phone”

Open the “Developer Options”

Tap on the “Bluetooth AVRCP Version” to open it.

From the list, select the most recent Bluetooth AVRCP (Audio / Video Remote Control Profile) version. AVRCP versions are always backward compatible and improve on prior versions.

Also read: JLab Bluetooth Headphones Not Turning On

Update Your Headphones Firmware

• If changing the Bluetooth version of your device does not resolve any software issues, you should consider updating the firmware of your Headphones.
•  JBL releases firmware updates for their devices, including headphones, regularly.
•  If your headphones’ firmware has not been updated to the most latest version, this could be the reason for your headphones turning off.
•  Simply follow these procedures to update the software on your JBL headphones:
•  On your smartphone, download the “My JBL Headphones” app. (This app is compatible with both iOS and Android devices.)
• Continue by opening the JBL headphones app.
• On the app’s home screen, you’ll find a list of all JBL headphones.
• Tap to select your JBL headphones.
• If your headphones have a firmware update available, you will see an orange circle with a downward pointing arrow on the right top of your headphone image.
•  Tap the orange circle with a downward arrow, then the install button, to install the update.
• Do not close the application while the firmware is being updated.
• When the update is finished, go to the screen that shows your headphone information.
• Verify whether the orange circle icon is still present.
• If not, your headphones’ firmware is up to date.

Replace The Battery

If your charger cord is charging your headphones properly but the battery is rapidly draining the problem is with the battery.

Batteries are throwaway components that often weaken over time.

If you’ve been using your JBL headphones for a long time, chances are your battery cycles are running out and you’ll need to replace it.

A replacement JBL battery can be purchased from Amazon (link).

Check that it is compatible with your exact model of JBL headphones before purchasing. The devices that are compatible are stated in the product description.

Replacing the battery is easy once you have it. To change the battery, follow these instructions.

Contact JBL Customer Support

If you tried each of the four troubleshooting solutions listed above and your problem is still not resolved, the issue is most likely a hardware malfunction.

The problem with hardware faults is that you can’t fix them yourself.

You must contact the manufacturer and request a remedy.

If your JBL headphones are still under warranty, contact JBL customer service by phone or text message and request a repair or replacement.

JBL provides excellent customer service. The following numbers can be used to get in contact with them:

Call: +33 178429982

Monday – Friday: 09:00-18:00

Saturday – Sunday: 10:00-16:00

JBL Headphones Keep Turning Off – Conclusion

It’s not easy to troubleshoot JBL headphones that repeatedly turn off.

Still, we tried our best to provide every possible reason for the problem and a solution.

I truly hope that our useful and informative guide on JBL headphones will help you find the answers to all of your questions.

Please use the comment area to let us know whether any of the aforementioned choices are successful for you.